ABSA Vehicle Finance - I would rather wal****

<p>I've have been dealing with ABSA Vehicle Finance for about 2 months now and I've reached the point where I want to take out a loan at another bank just so I don't have to deal with ABSA anymore. They have been sending me back and forth over a issue that should have been resolved when I bought my car.</p> <p> </p> <p>My first payment was supposed to go off on the 27th of November. And when it didnt they contacted me and I checked out with my bank if everything was in order because there was more than enough money in my account for it to go off. Then it started to go down hill. They contacted me so many times that I felt like screaming. I finally spoke to someone whom told me that there was an error FROM ABSA's side and they were going to get back to me once it was corrected. That never happened. The only calls I got was them telling me that I owed them money even though THEY had a problem on their side. I finally reached the point where I couldnt deal with it anymore and spoke to a Mirriam where she told me to deposit the money into their account and I should include December's payments as well. Once I did I sent her a proof of payment and hoped that it would be sorted.</p> <p> </p> <p>On December 27th they deducted December's payment (guess they finally fixed it without letting me know even after I paid December). I then had to go into the bank twice even though they told me in the branch that they don't deal with Vehicle Finance. I spoke to ANOTHER consultant where they told me it will take a few days to reflect and that I should reverse the payment that went off my account on the 27th of Dec. and again the following day when they told me I should check.</p> <p> </p> <p>And then when I finally thought it was over they contacted me again to tell me that my account has not been paid and that I should phone them to follow up because its reflect bad on MY credit record. (13.01.2017).</p> <p> </p> <p>I don't know how many more consultants I have to send this proof of payment to. NEVER have I dealt with such incompetency. I will never recommend ABSA even as a bank to anyone my experience in the bank and with service is so below what they advertise.</p>