MB
MPHAHLELE B
1 reviews | Active since Oct 2013
25 Jun 2021, 14:45
Absa vehicle finance has the worst service
Absa vehicle finance has the worst service ,when i financed my vehicle with absa the dealership took a useless warranty which I cancelled in 2017 and was refunded by the dealer to Absa. Up to now i'm still being billed for it ,when i try cancel from and claim the premiums that they have been incorrectly billing me i'm sent from pillar to pillar i'm really fed and tired of calling them everyday.
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Absa's replyOfficial
25 Jun 2021, 15:43Dear MPHAHLELE BAFANA Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply25 Jun 2021, 15:43
Official
Dear MPHAHLELE BAFANA Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care