ABSA VEHICLE FINANCE FASTBUY&FASTSELL

i was promised a streamlined service selling my avaf vehicle on fastbuy absa platform i was promised my itc record will be updated its been 6 mnths nothing is done still have not received a statement reflecting outstanding amount and new installment after numerous times requesting it avaf recoveries is extremely slow to respond AVAF FASTBUY SYSTEM/PLATFORM NOT RECOMENDED!!!!