ABSA Vehicle Finance, ******! Ditsotsi!

I am utterly disgusted by ABSA's commercial values and the lack of respect for their clients. ABSA has previously sought car insurance for me, which it subsequently merged with my monthly instalment.

In 2024, I called ABSA Vehicle Finance to inform them that I would like to seek car insurance for myself, outside of the one that they have selected for me. I was informed that, that was possible as long as I provide proof of the following: .The document is not older than 3 months. · The document displays the insured vehicle in question. · The document states that the vehicle is comprehensively insured. · The document clearly states the policy number. · The document clearly states the name of your insurance company. · The document displays the inception date of the vehicle.

The documentation was provided to ABSA in November 2024. On 19 November 2024, I wrote an email to ABSA informing them that they should remove me from the car insurance that they had previously chosen for me.

I was surprised up until recently when I noticed that ABSA has been charging me for their independent car insurance despite me informing them that I now have a new insurance policy (with Budget Insurance). This simply means that the bank has irregularly been debiting car insurance from my account although I have comp**** with all the regulations stipulated by ABSA. In simple terms: I have been double charged for car insurance. This again demonstrates the bank's porous systems which I have previously cautioned about.

Action: I would like for ABSA to reimburse me all the debit orders made; I have comp**** with all their requirements, and once again, the bank has failed me. If this is not done, I will gladly move the remainder of the loan to Standard Bank, FNB or Nedbank!