GR
Gerit R

1 reviews | Active since Oct 2016

03 Oct 2016, 13:44

Absa vehicle finance department poor service

<p>We bought a vehicle through absa finance from auto excellence in kimberly in may month. The third day we contacted both the dealer and the absa representative and inform them to cancel the contract The absa representative said that she con not cancel because she knows the dealer very well and that he will fix all the problems and as long as he said that i have no grounds and it will hurt her friends business to take it back It is already October and I an paying for a vehicle that is full of problems that can't be sorted and the motor dealer still don't comply with his promises to repair I cannot see that a person must just except things like this </p>

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Replies (2)
Absa
Absa's reply04 Oct 2016, 12:35
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply04 Oct 2016, 12:35
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd