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1 reviews | Active since May 2019
25 May 2020, 10:57
Absa vehicle finance day light *******
Absa vehicle finance has changed my terms of payment from 72 months to 108 months without my knowledge, i have payed my car for 3 yearsin installments and settled it this month only to find out that the balance that was reflecting on the 10th July 2017 is the same as the balance reflecting for 10th may 2020 how is this possible, please help i need lawyers to fight day light *******
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Absa's replyOfficial
25 May 2020, 12:13Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply25 May 2020, 12:13
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd