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NM
Nonhlanhla M

1 reviews | Active since Feb 2021

16 Oct 2023, 16:36

Absa Vehicle Finance

Absa Vehicle Finance is the worse, I have been asking for a restructure on my account, which they told me to pay R10000 , I ended up paying R15k, they refused me a restructure, last week I paid R33000 and made arrangements to finish the R17k left, today my car was repossessed, I was never served with any summons or any letters

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Replies (3)
Absa
Absa's reply17 Oct 2023, 11:17
Official
Dear Nonhlanhla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
NM
Nonhlanhla M's update17 Oct 2023, 11:56
Reviewer Update
I'll be waiting
Absa
Absa's reply17 Oct 2023, 12:15
Official
Dear Nonhlanhla

With reference to incident # C-***2. I have sent an email acknowledging a turnaround time. Kind regards,Vanessa CroweGroup Customer Care