mB
maryka B
1 reviews | Active since Nov 2014
18 Jun 2020, 13:32
ABSA vehicle finance Covid 19
My acc number is ***6
I app**** for relief fir the covid 19 oandemic in April online twice. Did not hear anything. Beginnimg June I telephonically app****. But still till today no feddback.
This is very unprofessional
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
18 Jun 2020, 13:51Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your correct account and ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your correct account and ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply18 Jun 2020, 13:51
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your correct account and ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your correct account and ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
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maryka B's updateReviewer Update
18 Jun 2020, 14:08I did give my correct account number and id number.
Here it is once again
Account number: ***6
Id number ***
Here it is once again
Account number: ***6
Id number ***
mB
maryka B's update18 Jun 2020, 14:08
Reviewer Update
I did give my correct account number and id number.
Here it is once again
Account number: ***6
Id number ***
Here it is once again
Account number: ***6
Id number ***
mB
maryka B's updateReviewer Update
22 Jun 2020, 09:03I received a reply from Re: C-***0 Absa has a new 1 star review [ ref:_00D1r1GluM._5005J4gLWp:ref ]
Stating they will only give me feedback on the 25th but I informed this person that it is unacceptable becaise ny debit orders already run on the 25th?
I have never been so disapointed in a financial institution. Waiting for 3 months for a reply and the still no kne soets out your problem
Stating they will only give me feedback on the 25th but I informed this person that it is unacceptable becaise ny debit orders already run on the 25th?
I have never been so disapointed in a financial institution. Waiting for 3 months for a reply and the still no kne soets out your problem
mB
maryka B's update22 Jun 2020, 09:03
Reviewer Update
I received a reply from Re: C-***0 Absa has a new 1 star review [ ref:_00D1r1GluM._5005J4gLWp:ref ]
Stating they will only give me feedback on the 25th but I informed this person that it is unacceptable becaise ny debit orders already run on the 25th?
I have never been so disapointed in a financial institution. Waiting for 3 months for a reply and the still no kne soets out your problem
Stating they will only give me feedback on the 25th but I informed this person that it is unacceptable becaise ny debit orders already run on the 25th?
I have never been so disapointed in a financial institution. Waiting for 3 months for a reply and the still no kne soets out your problem