ABSA Vehicle Finance - Call Center
While you need to call the contact center in order to get a Natis document, you wait for about 20 min to speak to an agent because keying in your ID number does not work, when you finally speak to an agent, you verify your details then the call is hung up, this happened 5 consecutive times. I expected more from Absa Vehicle and Asset finance. Dont even deserve 1 star!
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Absa's replyOfficial
25 Oct 2019, 13:05Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd
Absa's reply25 Oct 2019, 13:05
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regardsRezona LouwCustomer Value Management
Absa Bank Ltd