LN
Lindokuhle N

1 reviews | Active since Jan 2021

08 Jan 2021, 14:35

Absa vehicle finance bulling

I financed my vehicle with absa all of the sudden dey added 800 to the installment when I ask they why dey say it's for insurance I sent them the proof of insurance frm my insurance they refuse to recognize it and when I ask why they send me frm department to another nd they keep harrasing me every day saying I owe them 1800 rand

0
Replies (1)
Absa
Absa's reply08 Jan 2021, 15:30
Official
Dear Lindokuhle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd