1 reviews | Active since May 2013
ABSA VEHICLE FINANCE AND TRANS UNION
<p>WE HAVE BEEN TRYING TO APPLY FOR A VEHICLE LOAN FOR A WHILE NOW AND THERE HAS JUST BEEN COMPLICATIONS THIS WHOLE TIME. ACCORDING TO TRANS UNION THE CREDIT BERUEA MY HUSBANDS RECORDS SHOW THAT HE HAS NOT PAID FOR 3 INSTALLMENTS ON HIS ABSA VEHICLE FINANCE FOR MARCH 2015, APRIL 2015 AND MAY 2015. ACCORDING TO ABSA VEHICLE FINANCE THE INSTALLMENTS HAS BEEN PAID ACCORDINGLY AND NO PAYMENTS WAS SKIPPED. ABSA VEHICLE FINANCE ALSO SEND US AN ACCOUNT STATEMENT. THIS IS WHERE WE GOT FRUSTRATED, BECAUSE ABSA DOES NOT WANT TO ASSIST WITH FIXING THE PROBLEM AT TRANS UNION, BECAUSE TRANSUNION SAID THAT ABSA MUST FIX IT AND THEY MUST PHONE TRANS UNION TO UPDATE THEIR SYSTEM. AFTER THAT HAS BEEN DONE, WE CAN THEN RE APPLY FOR VEHICLE FINANCE. NO ONE AT ABSA WANTS TO ASSIST US AND THEY KEEP ON SAYING THEY CANT HELP. I THINK THIS IS UNPROFESSIONAL. CAN SOMEONE PLEASE ASSIT IN THIS MATTER?</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
