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Pitso M

1 reviews | Active since May 2025

15 May 2025, 21:49

ABSA VEHICLE FINANCE ABUSES CUSTOMERS

ABSA Vehicle Finance blacklisted me for obtaining a loan from them. shortly after signing the contract to buy a car, I realized they had put the entire amount I obtained for the car loan as arrears on my credit profile. deliberately restricted me from ever obtaining any credit anywhere else.

i noticed they did the same with my wife. since we got the car loans, we have been unable to get credit for even phones. after we both finished paying the cars we were both forced to hand over the cars with no option of trade ins or refinancing since we were blacklisted from day one while paying the cars.

for the past months I have been negotiating with them to allow me to pay the outstanding interest in monthly instalments, but they have refused because this gives them the freedom to sell the car and still leave me liable for shortfalls. my wife also went through the same. we have been reduced to bad debtors with no ability to even get a house. our sin has been to enter into loan agreements with ABSA. When they are done with us, we will have no cars, no house and very bad credit, probably to spend years without getting cleared

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Replies (1)
Absa
Absa's reply16 May 2025, 09:43
Official
Dear Pitso Mokoena  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw