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phumzile T
1 reviews | Active since Aug 2019
05 Jan 2021, 15:12
absa vehicle finance
After 5 years of dealing with absa ... for my vehicle like explained last time. they didn't assist me me during covid 19... now they want me to pay R4120. on top of 2740 monthly so around r7000 monthly, they dont care about covid. the fact that i have a baby... and all they want that much money after all the efforts i made to arrange payment last year. or they take my car... after paying for 5years...
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Absa's replyOfficial
06 Jan 2021, 09:35Dear Phumzile,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Jan 2021, 09:35
Official
Dear Phumzile,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd