DL
Daniel L
1 reviews | Active since Nov 2011
05 Jun 2020, 17:08
ABSA vehicle finance
Ive app**** for vehicle finance and have been trying to get feedback on my application, ive been trying to get feedback for a week now and was promised in a mail that someone will phone me before 16:00, but did not receive any calls, i now have a total of 4 complaint reference numbers, please can someone contact me
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Absa's replyOfficial
08 Jun 2020, 10:03Dear Daniel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply08 Jun 2020, 10:03
Official
Dear Daniel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd