MZ
Mpumelelo Z
1 reviews | Active since Sept 2020
11 Sept 2020, 15:53
ABSA Vehicle Finance
I have been receiving calls for the past 2 months telling me that I'm in arrears of R8000.00 later R5000 and just after that R4000. How much do I really owe the bank and which month did I not pay my account. that's what ABSA's consultants refuse to tell me. Please can you be sure which month did I not pay my account? My ABAF statement 80 shows I don't have any arrears and statement 81 my account is in arrears of R5000 for the past 3 months. How could I accumulate arrears in a space of 31 days.
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Absa's replyOfficial
11 Sept 2020, 16:05Dear Mpumelelo Zaze Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply11 Sept 2020, 16:05
Official
Dear Mpumelelo Zaze Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care