TD
Thamsanqa D

1 reviews | Active since May 2013

27 Mar 2024, 11:59

ABSA Vehicle finance

I am not happy that i have fully paid all my arrears on my car that has been financed by Absa and yet I am told that I have to wait for month's end to update my ITC, i am trying to buy a house and now I have to wait for the 30th or March to see if there was an update then only then Absa will or might or update or send a request to update my Account, God knows how long must i wait for the update.

On top this matter has been closed from the resolution agentI am frustrated because I have fully paid off all the arrears on my car that was financed by Absa, yet I was told that I have to wait until the end of the month for my ITC to be updated. I am trying to buy a house, and now I have to wait until March 30th to see if there has been an update, and only then will Absa possibly send a request to update my account. I don't know how long I have to wait for the update. On top of this, the matter has been closed by the resolution agent, and I have sent an email with no reply.

I have an active business account with Absa and a good credit history. After this treatment, I am seriously considering moving all my accounts to another bank., i sent email no reply..

i have a business account with ABSA that is very active and a credit. I think after this treatment i am moving everything i am moving accounts to another bank

0
Replies (3)
TD
Thamsanqa D's update05 Apr 2024, 10:55
Reviewer Update
Good day

I have been sending follow-up messages. this is impacting myself and my business.
I am trying to get funding for my business and I got declined because of this.

I am not stuck. I cannot even finance anything and ABSA is taking its own time to remove this thing.

honestly, I am very defeated.

I will start moving both my business and personal banking to another bank.
TD
Thamsanqa D's update22 May 2024, 13:53
Reviewer Update
Till this day ABSA has not sorted the default in Experian.
I am not able to open a cheque account, get house finance nothing basically.

the people at ABSA are not helping me with anything
Absa
Absa's reply22 May 2024, 14:20
Official
Dear Thamsanqa

We acknowledge your complaint and feedback will be provided.

Regards
Pravesh Bejay
Customer Value Management