Absa vehicle finance...

Good evening I have Absa car finance things was bad due to short time @work I have arrears in my car I try to contact legal department of Absa I ask them I'm willing to pay R15000 next month plus installment consultant refuse she toldme they want 60% which is R31000 or they will take my car I try to explain my situation and things are back to normal but I have other responsibilities like uniform and stationary instead the is absa guy he came to my work demands this 60% please assist me I'm not happy with there service @all we all know our current economy in South Africa. I will try and send this to all social media