ABSA Vehicle Finance

Item: Absa
Rating: 1
Author: Raymond M

I phoned ABSA to change the date of my debt order about 3 times. All three times it was confirmed that it has been changed but it goes of at the wrong dates. At the end of their email reply to my (generic email) it say that they are "committed to excellent service"...This is absolute ****!!!!!!!!!!!!!! They are committed to be the worst bank in SA.

Helpful (0)

Replies (2)

Absa's replyOfficial

05 Jul 2019, 14:27

Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd

Absa's reply05 Jul 2019, 14:27

Official

Absa's replyOfficial

05 Jul 2019, 16:16

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd

Absa's reply05 Jul 2019, 16:16

Official