NP
Nancy P

1 reviews | Active since Mar 2017

15 May 2017, 08:46

ABSA VEHICLE FINANCE

<p>I have since discovered that ABSA increased my premium without my consent. They have put an amount of of over R10000 against my name meanwhile my monthly repayment is R8700 thus impacting my credit recoed badly and showing as though I am in arrears. They claim to have done this due to insurance, they are ***** because when I purchased the vehicle from them in 2015 I furnished them with my insurance documents as they needed them before even approving the deal and releasing the car at the dealership. I want them to reverse this as soon as possible!!!! and stop being ******!</p>

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Replies (2)
Absa
Absa's reply15 May 2017, 10:46
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply17 May 2017, 10:37
Official

Thank you Nancy.

Will investigate and get back to you

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd