1 reviews | Active since Feb 2017
Absa vehicle finance
<p>Am an Absa client.In 2014 i bought a car it was and still is financed by Absa. We had an agreement that Absa shall debit by account on the 1stof every month. Surprisingly in February my account was not debited. I then called Absa to find out what was wrong. The lady told me that the run was done but returned as insufficient funds. I told her that cannot be true as I had always had money in that account. She then suggested that she does a once off debt that will debit the next day. I agreed to that. to my surprise the debut didn't go through. I then received a call from one of Absa employee a day after. He was accusing me of not paying my account. I told him it was a surprisecto me that even after I had agreed to the once off debt that still dudbt debit he then informed me that it was a system error from their side he will do another once off debit. Still they didn't. To be notef the gentleman told me that they are going to hand over my account if payment is not done. Remember there has always been money in my account. </p> <p> </p> <p>I am worried by how Absa is performing their duties. it's either they don't train their staff well or they intentionally want want to gain interest ********ly.</p> <p> </p> <p>Am worried that they going to create a bad reflection on my credit record. And hi can't let that happen the bug stops with me.</p> <p> </p> <p>and what's happening with this service fee raise to R68.40?</p> <p> </p> <p>very unhappy client</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
