1 reviews | Active since Dec 2014
Absa Vehicle Finance
I app**** for vehicle finance online on 18/02/2015. Application was not successful and the automated response indicated that I need to sort out some accounts before my application can be considered and further that an agent will contact me to clarify and assist further. In the mean time I paid off my 2 short loans as that was the only account the response could be pointing to.<br> <br> I never received the call and decided to call absa vehicle finance on 25/02/2015 after struggling to speak to a consultant I finally spoke to a consultant to only be told that my application cannot be accepted because I am not banking with absa, only that.<br> <br> Had you put a banner on your side that informed prospective clients to bank with absa for 6 months before making an application. I could have app**** for the account before applying for vehic finance.<br> <br> I chose you to finance my vehicle as 3 of my colleagues are financed by you and recommended you. If you are willing to accept a new client who has no previous reference/record with yourselves you may contact me with the view of reassessing my application.<br> <br> reference *** and RVN d324c344
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
