ABSA vehicle dept client service very very bad

Vehicle paid in full. After several requests for transfer foms and registration papers they send unsigned, incompleted incorrect forms to branch for our collection. Trying since then to get correct transfer forms. Their complaints dept tells us we have to pay R350 for duplicate forms. We never received correct forms. ABSA your client service and complaints dept does not care about your clients. Never again will I do business with ABSA...