YVdm
Yolandie Van der merwe

1 reviews | Active since May 2022

22 Jul 2025, 17:00

Absa vehicle department not adhereing to court orders -

Absa Bank Complaint - Failure to Adhere to Court Order in Debt Review

I am writing to express my extreme dissatisfaction and concern regarding Absa Bank's handling of my debt review matter. Despite a court order granted in 2024 instructing all creditors, including Absa, to work according to the acceptance letters granted at the beginning of my debt review (which began in 2019), the vehicle department of Absa Bank has ignored communications from me via email and phone.

This failure to adhere to a court order is unacceptable and has caused significant issues with the resolution of my debt review. I have been attempting to resolve this matter amicably since the court order was granted, but Absa's lack of compliance has hindered progress.

0
Replies (1)
Absa
Absa's reply23 Jul 2025, 08:50
Official
Dear  Yolandie Van der merwe 
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number to your complaint is  C-***4.
 
Kind regards, 
Group Customer Care 
Rezona Louw