MS
Michael S
1 reviews | Active since Mar 2009
16 Jul 2020, 16:51
ABSA Vehicle Department doesn't care!
I try to make an arrangement for my car finance! I send an Email, no answer! multiple Calls waiting queue over waiting queue. I wasted over R250. Money we don't have anymore, Thanks Corona! If you get finally someone and ask "can you call me back?" NO!@@
We need help!!!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
17 Jul 2020, 11:06 Dear Michael
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply17 Jul 2020, 11:06
Official
Dear Michael
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
