MS
Michael S

1 reviews | Active since Mar 2009

16 Jul 2020, 16:51

ABSA Vehicle Department doesn't care!

I try to make an arrangement for my car finance! I send an Email, no answer! multiple Calls waiting queue over waiting queue. I wasted over R250. Money we don't have anymore, Thanks Corona! If you get finally someone and ask "can you call me back?" NO!@@

We need help!!!

0
Replies (1)
Absa
Absa's reply17 Jul 2020, 11:06
Official
 Dear Michael 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
  
 Regards
  
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management