RD
Ryan D
1 reviews | Active since Dec 2018
01 Sept 2022, 23:26
Absa Vehicle debit order inflated
Hi , I suspect ***** on my vehicle finance from Absa. My contractual debit order amount was inflated with about R 1500 this month and deducted accordingly. This constitutes breach and not what I have expected from a bank where I have my business for the last 20 years. It is time to leave. Pay back my money immediately! This has never happened before! Please explain why you change legal binding contracts internally.
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Absa's replyOfficial
02 Sept 2022, 11:12Dear Ryan Dean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareRezona Louw
Absa's reply02 Sept 2022, 11:12
Official
Dear Ryan Dean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareRezona Louw