Absa vehicle and assets

Good day

I tried to inquire about the cancellation of my expired mechanical warranty several times and even now is not cancelled.

I have an Absa vehicle & asset finance Acc No ********** 2 with Mechanical breakdown with Innovation Group which started 28 February 2017 and expired 27 February 2019 (2years), I was notified by Innovation Group that my warranty is expiring on the said date, and I was offered a new warranty which I'm paying R297 with Policy no APP000616.

I asked innovation group to cancel the one which was debited out with my Vehicle instalment, but I was told that Absa must cancel, I went to Absa to inquire but I was told that Absa paid innovation group the amount for 72 months term.

So I'm requesting the proof from Absa to show that they paid innovation group that amount for 72 months term and I'm even requesting Innovation Group the proof that they received it.

Cause I want a refund for remaining 48 months term cause I'm not covered, I have to apply a new warranty to be covered, cause I feel like I'm being ********** of my money.

Regards L Mathevula ********** **********