BN
Brandon N

1 reviews | Active since Dec 2019

16 Dec 2019, 16:21

ABSA VEHICLE AND ASSET FINANCE - HORRIFIC MANAGEMENT

AVAF,

I HAVE REACHED THE POINT OF ABSOLUTE FRUSTRATION DISGUST WITH THE WAY YOU CONDUCT BUSINESS.

FOR ALMOST A YEAR NOW I HAVE BEEN HARRASED BY YOUR DEBT DEPARTMENT FOR WHAT SUPPOSEDLY IS NON PAYMENT OF MY ACCOUNT WHICH I CAN TELL YOU IS NOT TRUE AND YOUR RECORDS REFLECT THE SAME.

ACCORDING TO XDS WHERE YOU HAVE LISTED MY ACCOUNT IN ARREARS. I AM NINE MONTHS BEHIND ON MY INSTALLMENT. WHAT UTTER BULL****.

NOW I SIT WITH THIS ON MY CREDIT RECORD FOR NO REASON. I HAVE A DEBIT ORDER THAT GOES OFF MY ACCOUNT EVERY SINGLE MONTH YET YOU CLAIM THAT I OWE YOU MONEY.

GIVE ME URGENT FEEDBACK ON HOW YOU PLAN TO CORRECT YOUR INCOMPETENCE.

0
Replies (2)
Absa
Absa's reply17 Dec 2019, 10:15
Official
Dear Brandon
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management
Absa Bank Ltd
BN
Brandon N's update17 Dec 2019, 15:36
Reviewer Update
Hi,

Still no call from ABSA after I have provided my ID Number.