Absa vehicle and asset finance department

I'm so disappointed by the service I'm getting from absa vehicle and asset finance department if there is 0 rating that's what they getting from me. I app**** for account take over from one bank to absa bank on the 30 June 2021 and my application was approved but I have to sadly say till to date I haven't been assisted, I call almost every day not once or twice but several times but I'm taken from pillar to post and I've received nothing but pathetic service it clearly shows that Anastasia the team leader and Lerato they don't take their clients seriously. I guess I will have to cancel my application and forget about absa bank