WV
Willem V

1 reviews | Active since Mar 2017

31 Mar 2017, 09:51

Absa Vehchile Finance

<p>Good Day</p> <p>I am very disappointed with Absa Vehicle Finance, and I am not going to leave this here. This is pathetic.</p> <p>My debit order date is scheduled for the 1st of each month. Last month my debit order went off almost 5 days to late, this made my credit score downgrade and my name looks bad. This month you deduct a day before my scheduled debit order date. This means my salary hasn't been paid in yet, so the debit order was returned that is making my name looks bad. I am not going to leave this here as you guys just don't care about your clients. I demand a letter from ABSA stating that the problem is on your side, I also demand that you correct my credit with trans union.</p>

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Replies (1)
Absa
Absa's reply31 Mar 2017, 11:54
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd