Absa Vangate Mall Branch worst Customer Service

Went to Absa bank Vangate Mall to see an consultant only to be to be told there is one consultant in the office and that the consultant can't see anyone else for the day. That branch must be the worst Customer Service branch in SA. The manager s clueless when it comes to what customer services is, I guess if the bank is situated non affluent area then that is the service we get as we are not viewed high above the food change. You work the entire week, no when off the weekend, you can't even get service. I thought I would give them a chance after the last poor experience but clearly I was wrong and the banks make it so difficult to close your account with them. The bank manage option is we will book you for in the week, tell me bank manager are you going to offer a days leave back or work my time in?