AM
Annie M
1 reviews | Active since Mar 2021
26 May 2026, 13:30
ABSA VALL MALL
I went to ABSA Vall mall on the 26/05/2026 to cancel overdraft on my account, I waited over an hour for help and I decided to call on online for assistance They told me is only consulted who can assist me Online advisor advise me to check a branch manager by the name of portia mxolwu She was so rude and arrogant even the advisor was so shocked about her behaviour
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 May 2026, 15:12Dear Annie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Leatitia Van SchalkwykCustomer Value Management
Best regards,
Absa's reply26 May 2026, 15:12
Official
Dear Annie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Leatitia Van SchalkwykCustomer Value Management
Best regards,