ABSA VAF's poor admin

<p>After making a downpayment on my outstanding ABSA vehicle finance balance, numerous issues occurred:</p> <p>1) They decreased my debit order without my consent</p> <p>2) They deducted both my previous debit order amount as well as the new debit order amount in one month on the same day</p> <p>3) When contacting ABSA, which I had to do 3 times, to find out what is going on I was put on hold numerous times for up to 5 minutes at a time.</p> <p>4) The issue is still not resolved.</p> <p>Its frustrating to have to phone ABSA VAF to sort out their poor admin system.</p>