ABSA VAF

I had to ask ABSA repeatedly for a settlement amount or monthly payments. Eventually, i had to make the arrangements with them, they never contacted me. It took nearly 2 years for me to try get a settlement letter, after i gave my vehicle back. I did it voulantarily, giving the vehicle back. They never advised that i would have to pay money if i wanted the vehicle back if i could afford to do so. I was also told that my vehicle should get my settlement amount at an auction if i was unable to take it back. This didnt happen. I was left with a R55000 + debt. ABSA VAF are useless. I settled the account a month ago and have requested a letter and confirmation it is settled, and they have not contacted me since. They are useless. Quick to take my money and want more of it, but as soon as you give it to them, they treat you like a *******. I will never use them again. Your own fault absa.