AP
Andries P

1 reviews | Active since Mar 2014

14 Aug 2025, 08:49

ABSA Vaal Mall

The Worst service ever received from that branch. They dont understand that i don't get a popup notification when money goes in and out off my account. People can steel my money and i won't notice until i log in. Phone setting are correct confirmed by vodacom but the arrogant condensending consultant does not understand or want to understand she would rather try and sell a funeral cover to me instead off helping with my issue. Even the Customer Service manager got stuck like a vinyl player that if the notification show on the app its working fine. YES ONLY WHEN I LOG IN. If someone *****s my money i won't know

0
Replies (1)
Absa
Absa's reply14 Aug 2025, 09:11
Official
Dear Andries, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsGodfrey NdouCustomer Value Management 

Best regards,