ABSA- Utterly expensive and useless.

Today I went grocery shopping and was about to buy R2000+ worth of groceries. Usually this goes relatively smooth (sometimes my card gets declined at certain paypoints, a new feature from ABSA), but today it was unceremoniously declined without reason. After trying to pull money to pay, I was notified that I had reached my limit and couldn't pull more than R1000 (I had previously set the limit to R5000 and never changed it or pulled money before that point). Ok, so I decided to pay the outstanding amount at the sales-point. Unfortunately from me, there was a limit in place also and I could only afford to pay an extra R1000 (Limit was set to R5000 previously). This while my poor wife had to stand there with an over-tired crying baby in her arms. I was furious, but I calmed down and decided to let it go as I had previously decided to switch to FNB due to similar situations with ABSA. (Unable to pull money from an ABSA atm, but I could pull from FNB, etc)<br> <br> I then decided to check my limits on online banking, they were still set to R5000.<br> <br> Can someone at ABSA please explain to me what happens now If there is an emergency and I need access to MY cash?? Ridiculous man!