RR
Ricky R
1 reviews | Active since May 2020
18 Sept 2024, 10:29
Absa using my personal info for marketing
After taking out vehicle finance with Absa (And clearly selecting the option not to be contacted for marketing) I have had 4 calls in 24 hours from Absa Insurance. Each time I have informed them not to contact me, but I keep getting calls. I feel harassed by ABSA. What must one do. This makes it that next time I need financial I probably will not approach them.After taking out vehicle
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Absa's replyOfficial
18 Sept 2024, 11:15Dear Ricky Ressa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply18 Sept 2024, 11:15
Official
Dear Ricky Ressa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw