jK
jacques K

1 reviews | Active since Jan 2019

01 Apr 2022, 10:35

ABSA useless pathetic service or FSP

Absa is the bank with the worst service I have ever came across. Their call centres is useless the agents don’t know what’s going on in their own business. If you have a question or query u always get transferred from one person to another person, no one seems to know what’s going on.

Then every month they have some or other new fee that is deducted from your account sometime as much as R100.

The newest fee is digital transaction fees. Although I have a cheque account that allow me to do internet banking and payments for years now all of a sudden I get charge for this. I do 1 internet payment per month the rest of the time I swipe my card, so I am charged R85 for 1 payment.

This is ridiculous they always have something new to deduct or make money from us the clients, and this is after deducting your monthly fee depending on what kind of account you have.

This needs to stop they are steeling our money under the cover of some or other service fee.

Absa Ben Swart street Pretoria gezina is the worst. U sit in an que for an hour outside the another hour inside just to get a document stamped.

If you want to speak to an manager they are always in a meeting or not in or on leave.

ABSA YOU SUCK AND I HOPE U RUN OUT OF CLIENTS SO THAT YOU HAVE TO CLOSE DOWN.

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