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bernice o'connor
1 reviews | Active since Oct 2014
31 Oct 2019, 08:47
ABSA useless... Once again
Absa is ridiculous.... Their admin is useless... I got this sms yesterday Absa: Due to a technical error your notice of payments on digital channels for August and September were not billed to your account. These fees will be debited with your October fees. To view billed transactions, click cost summary on Absa Online. We apologise for the inconvenience. Auth FSP.
Just because Absa is *********** I need to pay.
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Absa's replyOfficial
31 Oct 2019, 11:47Dear Bernice Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply31 Oct 2019, 11:47
Official
Dear Bernice Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care