Absa... Useless... Once again

Hi, this is my sms that I get. Take note my debit order happens on the 25th of every month...

Absa: Dear Customer, Please take note that a debit interest adjustment of R429.02 will be processed to your account ********** 509 on 15 May 2019. The interest adjustment relates to an under recovery of debit interest for the month of March 2019. For more information, please contact ***. We apologise for any inconvenience caused. FSP/NCRCP7

I call the call centre, I spoke to Busisiwe Ngcobo on 13/5 at 16:09... To make payment arrangement since I don't have the funds... She advises me... Sorry but they can't help me... I told her okay... What if it effects my ITC, she just said then it needs to be adjusted. You guys can never help a client... Useless Absa...

Client service is about helping a client. Come up with solutions... You guys just give problems