BP
Basil P
1 reviews | Active since May 2015
02 Jul 2019, 14:46
ABSA USELESS LOT OF PR...KS
It has been 5 weeks since I lodged a claim. Dozen and more calls to their useless call centre. So called consultant useless. No feedback from them whatsoever. Given Shaun Gys's number to call if unhappy with service, must be a phantom as he does not exist, number just rings. Tried their complaints number, just rings out yet they are quick to send me a mail stating my fees have been increased. I DO NOT SUGGEST ANYONE USES THIS LOT AS THEY ARE PATHETIC. I doubt very much this on hello peter will get any response anyway but just to get this off my chest. ombudsman will be a waste, social media will be of little use as this is the way of Africa and we need to get used to this ****.
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Replies (1)Absa's replyOfficial
03 Jul 2019, 10:00Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply03 Jul 2019, 10:00
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
