JL
Joel L

1 reviews | Active since Aug 2022

31 Aug 2022, 06:20

Absa- Useless ***** and forensic departments

Our expectation is that this company supposed to be one of reputable companies in the county considering decades of it's existence but little did I know it has mischievous employees such as, Thandiwe Sibeko-***** Solutions Dipuo Nong-System administrator-Cies African forensics and Security, these two has proven that no matter what evidence you present to them, they are capable of protecting their former employees.

Payout of a pensioner from Road Accident Fund vanished into a thin air at the time a former employee was working for Absa, bank statements with multiple account numbers containing suspicious transactions, police case and written statements shared with Absa but still they claim there were no ********** activities.

The existence of ***** and forensics departments is as good as not being there because they are useless but just know the bus will not stop with you.

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Replies (2)
Absa
Absa's reply31 Aug 2022, 10:19
Official
Dear Joel
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***5. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
  
RegardsPravesh BejayGroup Customer Care
JL
Joel L's update31 Aug 2022, 13:00
Reviewer Update
I do appreciate your speedy response and I must submit that it is my expectation that this matter will be treated with urgency it deserves and wish to see someone governed by professional ethics when dealing customers because your colleagues have dismally failed to uphold standards of good practice because their minds were clouded with biasness and confliction.

Joel