1 reviews | Active since Nov 2016

23 Nov 2016, 10:32

ABSA USELESS BROKERS

<p>The broker that we are using at ABSA is completely useless. We are waiting 2 months for an insurance claim to pay out. Yes every month they want your money and the day you claim it takes 2 months, this is pathetic. Everyday we phone they give us a different answer. Obviously this will not be sorted out soon , this is ABSA we are talking about. as long as they get their salary they are happy. If you want insurance DO NOT DO IT through ABSA.</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply23 Nov 2016, 15:05
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,