Absa - Useless bank - Wish I went to FNB rather

Item: Absa
Rating: 1
Author: Andries V

2 Months later and I still don't have my have my new debit card, is this is how you treat private banking clients, I am glad I am not a personal client.

Absolutely pathetic service

Helpful (0)

Replies (3)

Absa's replyOfficial

08 Dec 2022, 14:14

Dear Andries Viljoen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9.

Kind regards,Group Customer CareRezona Louw

Absa's reply08 Dec 2022, 14:14

Official

Andries V's updateReviewer Update

13 Dec 2022, 12:24

@Rezona, still not resolved!!!

Andries V's update13 Dec 2022, 12:24

Reviewer Update

@Rezona, still not resolved!!!

Absa's replyOfficial

13 Dec 2022, 16:49

Dear Andries Viljoen Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards,Group Customer CareRezona Louw

Absa's reply13 Dec 2022, 16:49

Official

Dear Andries Viljoen Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards,Group Customer CareRezona Louw