ABSA updates incorrect Credit Bureau Detail AGAIN

Absa updated the Credit Bureau with incorrect information. It reflects that I've payed late for several months on my Absa Vehicle finance installments.

Note: My salary is paid into my Absa Cheque account My Vehicle finance is debited monthly from my Cheque Account The debit order was put in place by Absa since policy inception. I get paid on or before the 25th of each month and my VF installment gets deducted on the last working day. (Naedo tracked BTW)

If payment is late, it's because Absa did not bill/collect on time...

THIS IS MY SECOND DESPUTE TO ABSA RELATED TO THE VF PREMIUMS REFLECTING ON THE CREDIT BUREAU. THE LAST DESPUTE REFLECTED 8 MONTHS MISSED PAYMENTS WHICH WAS INCORRECT!

My concern is that an email is deliberately sent by ABSA with incorrect detail to the Bureau. This detail they supply negatively impacts my credit score. There is no regard to check or steps in place to ensure that the details sent are correct.

Consumers cannot check every month to ensure details are correct. Neither can we wait 21 days for a DESPUTE to be resolved. When it comes to a Bank, we assume the appropriate checks are put in place and errors like this don't slip through twice within 2 months. The mass market has one free credit check annually and most consumers don't even know that the service is available to them. Those who view their bureau report constantly pay to do so. Bulk of the lower to middle income earners do not have the luxury to do so.

NO CUSTOMER VALUE MANAGEMENT.. NO AFTER SALE SERVICE..