1 reviews | Active since Jul 2011
<p>Out of the blue I receive an email from ABSA saying 'Thank you for signing up for eStatements' and they start sending me eStatements. I request that they cancel these which I had never signed up for in the first place and they then confirm they have cancelled it. I then receive another 'Thank you for signing up for eStatements' email and they start sending these unsolicited emails to me again. Now angry, I send to every known ABSA email address to cancel these damn emails and show me proof of where I requested this. No response to that email. I then send another request for cancellation. The eventual response is that I must now log in to internet banking and go through settings and cancel these myself.</p> <p> </p> <p>No... Really. No. YOU have signed me up for emails that I neither requested nor gave permission for. YOU sort it out. You spamming my email address with all my account and financial information risks my financial security. And no, 'securing' these documents with my ID number as a password does not constitute security. [Every doctor, government institution, service provider etc has my ID number]</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.