MT
Mapine T

1 reviews | Active since Jan 2019

14 Jan 2019, 15:39

Absa: ************ loan settlement

Absa loan service is absolutely pathetic. Today I requested a settlement on my loan which equals R 25 667.39 however my loan installment is R 2760.00 and will be settling the loan in September which adds up to R 24 840.00 therefore the discount which I'm trying to avoid by paying early is still there is actually more . I have done settlement at FNB and the settlement balance is far lesser than my outstanding balance or want I was meant to pay over the period of the loan . Absa loan is full of ******, dishonest and unprincipled they just want customers interest.

0
Replies (2)
Absa
Absa's reply15 Jan 2019, 16:15
Official
Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd
 

Best regards,

Absa
Absa's reply16 Jan 2019, 15:31
Official
 Good day Miss Tuge,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,