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Mandy-lee Lambert
1 reviews | Active since Nov 2013
08 Jul 2020, 14:05
ABSA - Unresolved query for more than a week
I have sent a query to ABSA on the 1st July 202, to date the issue has still not be resolved.
I would like to reverse an unauthorized payment on my account, I have sent emails to the following departments and have not received any assistance:
Debit card disputes Digital Banking Absa contact centre
I would like to be contacted urgently to resolve this
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Replies (2)0
Replies (2)
Absa's replyOfficial
08 Jul 2020, 15:33Dear Mandy-lee Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply08 Jul 2020, 15:33
Official
Dear Mandy-lee Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
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Mandy-lee Lambert's updateReviewer Update
08 Jul 2020, 15:37Thank you
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Mandy-lee Lambert's update08 Jul 2020, 15:37
Reviewer Update
Thank you