ABSA Unrealiable

<p>I have app**** for a bond with ABSA Bank and I was granted 85%, meaning that I will have to pay 15% (i.e R67500) as a deposit. Since I did not have that kind of money in my account, I then pleaded with my employer to assist me via "State Guarantee". The employer agreed, but requested that I get a letter from ABSA "requesting me to get assistance from my employer". I explained everything to the consultant who is responsible for my Bond at ABSA, but this was never attended to. I had to write emails almost everyday reminding her to attend to my request, but the was no feedback until I decided to take my case with by complaining via ACTIONLINE.</p> <p>It has been 5 working days since I reported this case with ACTIONLINE but I am not getting any feedback. I mean it has been five weeks since I started requesting ABSA for a simple letter, but it seems like there's nobody interested in helping me with this matter from that Institution.</p> <p>Maybe I need to change them because I have overstay my visit, 16 years is too much.</p>