ML
Mutshinyani L
1 reviews | Active since Jan 2026
20 May 2026, 12:44
Absa unprofessionalism
I have being ****** of my money on absa app and all my R17050 gone. Someone did online shopping and bought vouchers without my knowledge; my case number is C-***1 and ref:!00D1r01GluM.!500Si0WNdW7; Absa has not got back to me and I want to use the money immediately. Absa is very unprofessional; I opened a case with the police as advised and sent case number and affidavit but still they have not got back to me.
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Absa's replyOfficial
20 May 2026, 13:51Dear Mutshinyani Lugisani, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply20 May 2026, 13:51
Official
Dear Mutshinyani Lugisani, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,