ABSA unprofessional preformace
I informed Absa collections department regarding the situation on the vehicle in question that my attorney is busy with the case but the collector went behind my back and threaten my house tenants in person to move out. This matter has nothing to do with my tendans and i would like to see this collector been diciplined by ABSA and request an appology to my tendants and me. I will held ABSA responsible for victomization and harrasment to me and my tenants.
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Absa's replyOfficial
10 Aug 2021, 10:10Dear Desiree Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply10 Aug 2021, 10:10
Official
Dear Desiree Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Best regards,